Service

Personalized Customization
Our technical support team embodies adaptability and innovation—transforming unique customer challenges into opportunities. Beyond resolving technical issues, we co-create bespoke solutions that align with your operational ecosystem and market dynamics. With a proactive approach and cutting-edge insights, we don't just respond to needs—we anticipate them. Wherever you are, whatever the complexity, we deliver precision-crafted support that evolves with your goals.
Lightning-Fast Response
At Likaymo, we recognize that in the IVD industry, every second shapes outcomes. That’s why we’ve built a seamlessly connected global service architecture—designed not only to meet but exceed your expectations for speed and accuracy. Our agile technical units leverage real-time coordination mechanisms and intelligent dispatch systems to deliver precise support, minimizing downtime and maximizing your operational confidence. When you reach out, we’re already in motion.
5-Year Warranty & Lifelong Support
We proudly provide a comprehensive 5-year product warranty, ensuring long-term reliability and performance. Along with a 12-month replacement or refund policy for any manufacturing defects, we guarantee the continuous supply of core spare parts throughout the warranty period. Furthermore, our dedicated technical support team is available around the clock for remote assistance and provides lifelong consultation services, ensuring that your investment remains protected and productive for years to come.